Privacy Policy
At EWC Gemstones, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, shipping and billing address.
Payment Details: Processed securely via third-party payment gateways (we do not store credit/debit card details).
Device Information: IP address, browser type, time zone, and cookies to improve your experience.
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Communicate with you about your order or inquiries
Provide customer support
Send updates or promotional offers (if you opt in)
Improve our website and services
3. Sharing Your Information
We do not sell or rent your personal data. We may share your information with:
Payment processors (for secure transactions)
Shipping providers (to deliver your order)
Legal authorities, if required by law
4. Data Security
We implement appropriate security measures to protect your personal information. However, no online transmission is 100% secure, so we cannot guarantee absolute security.
5. Your Rights
You have the right to:
Access, update, or delete your personal data
Opt out of marketing communications at any time
Request a copy of the information we store about you
To make a request, please contact us at ibibtradingltd@gmail.com.
6. Cookies
We use cookies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser.
7. Contact Us
If you have any questions about this Privacy Policy, feel free to contact us:
📧 Email: ibibtradingltd@gmail.com
📞 Phone: +44 (738) 5846563